Product detail

The Design of Everyday Things

The Design of Everyday Things

Author: Don Norman
$25.00 (AUD)  inc GST
Available Stock: 0
Description
First, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how--and why--some products satisfy customers while others only frustrate them.
Stock Information

General Fields

  • : 9780465067107
  • : The Perseus Books Group
  • : Basic Books
  • : August 2002
  • : 210mm X 136mm X 19mm
  • : books

Special Fields

  • : Don Norman
  • : illustrations
  • : Paperback
  • : 2002
  • : 288